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Procedure to access Central Email/Calendar Service for Staff (HKUCC1)

The primary email service for staff is supported by a number of in-house systems running Microsoft Exchange (HKUCC1 or HKUCC-COM, @hku.hk). Other than the basic email functions, additional enterprise messaging features including webmail access, personal/shared calendar, email distribution list, out-of-office auto-reply, mobile access, server-side inbox rule, Global Address List (GAL) and email archiving are also supported for use by staff members. Each account is provided with 5GB disk quota. Staff can access their emails via HKU Portal (under “MyEmail” tab), webmail.hku.hk, Microsoft Outlook or other supported mail clients.


Windows

Procedure to access HKUCC1 Mail via Outlook 2013-

  1. new Outlook user
  2. user currently using IMAP/POP3 to access email accounts in Outlook
  3. user currently using other Exchange account in Outlook

Procedure to access HKUCC1 Mail via Outlook 2010-

  1. new Outlook user
  2. user currently using IMAP/POP3 to access email accounts in Outlook
  3. user currently using other Exchange account in Outlook

Procedure to access HKUCC1 Mail via Windows 8 Mail

Macintosh

Procedure to access HKUCC1 Mail via Mail App on Mac OS X 10.10

Procedure to access HKUCC1 Email via Mac Mail on Mac OS X 10.8

Procedure to access HKUCC1 Mail via Outlook for Mac 2011

iOS devices

Procedure to access HKUCC1 Mail via iPhone/iPad

Android

Procedure to access HKUCC1 Mail via Android 5.0.1 device

Procedure to access HKUCC1 Mail via Android 4.1.x device

Procedure to access HKUCC1 Mail via Android 2.x-3.x device

Others

Procedure to access HKU Email via Thunderbird (for Roaming Users)

Procedure to access HKUCC1 Mail using POP Configuration

Procedure to access HKUCC1 Mail using IMAP Configuration