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Procedures on accessing HKU Portal with and without 2FA protection

2FA (2-factor authentication) protection for HKU Portal is a measure for complying with DPP4 – Data Security Principle of the Personal Data (Privacy) Ordinance (“Ordinance”) when HKU Portal access is done outside HKU campus network.

When access to HKU Portal is done outside campus network without 2FA protection, HKU Portal will enter into protected mode and some services/systems will not be available. For more information about 2FA Protection for HKU Portal, please refer to http://www.its.hku.hk/services/infosec/2fa/hkuportal.

Staff already registered for 2FA:

I. Connection Procedures on Accessing HKU Portal with 2FA Protection outside Campus Network Video

  1. Go to HKU Portal (https://hkuportal.hku.hk).
     
  2. Input your HKU Portal UID and PIN. Then click LOG IN.
    login HKU Portal
     
  3. Click Continue WITH 2FA Protection.
    login with 2FA
     
  4. a.  For staff registered to use alternate email address to receive the token code
         Enter the token code sent to the registered alternate email address and click Continue.
    email token
    b.  For staff registered to use 2FA Mobile App (FortiToken) to receive the token code
         Enter the token code generated from the 2FA Mobile App (FortiToken) and click Continue.
    app token
     
  5. After completing the 2FA authentication process, you can access HKU Portal as if you are within HKU campus network.

II. Connection Procedures on Accessing HKU Portal without 2FA Protection outside Campus Network Video

  1. Go to HKU Portal (https://hkuportal.hku.hk).
     
  2. Input your HKU Portal UID and PIN. Then click LOG IN.
    login hku portal
     
  3. Click Continue WITHOUT 2FA Protection.

    without 2FA

  4. You will enter into HKU Portal in protected mode (indicated by a banner as highlighted in orange below).
    protected mode

Staff NOT yet registered for 2FA:

  1. Go to HKU Portal (https://hkuportal.hku.hk).

  2. Input your HKU Portal UID and PIN. Then click LOG IN.

    login hku portal

  3. You will enter into HKU Portal in protected mode (indicated by a banner as highlighted in orange below).

    protected mode