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Procedure to configure iPhone/iPod Touch/iPad to access Universities WiFi

A. Pre-requisite
B. Configuration Procedure
C. Security Note

A. Pre-requisite

To access Universities WiFi, you must:

  • For HKU Portal account created before 5 June 2009, register to enable eduroam access by login HKU Portal > Campus Information Services > Central IT Services > Register to use WiFi service.
  • For HKU Portal account created on or after 5 June 2009, no registration is required.
  • Your iPhone/iPod Touch/iPad device must be upgraded to iPhone 2.0 (or above) Software Update. The Software Update supports WPA2 Enterprise with 802.1x authentication which is necessary for connecting to "Universities WiFi".

    To check Software Update version in your iPhone/iPod Touch device, tap Settings -> General -> About.

    For information, refer to

B. Configuration Procedure

The configuration steps and screenshots are tested and based on iPod Touch.

  1. Turn on your iPhone/iPod Touch and navigate to the home screen. Locate and Tap the Settings icon.

    Find Settings icon


  2. Tap the Wi-Fi button.

    Wi-fi button

  3. While you on HKU campus, ensure that WiFi is turned ON and tap "Universities WiFi".

    Turn on wifi


  4. Enter your username and password.
    1. User Name:HKU Portal UID in the format of
    2. Password: HKU Portal PIN
  5. Tap Join
  6. You will be asked to accept a certificate the first time you connect. Click Accept to accept GeoTrust Global CA.

    Accept certificate

  7. You should now see "Universities WiFi" as your selected network.

    Selected network is Universities Wifi

C. Security Note

  1. Since HKU Portal UID and PIN are employed to login "Universities WiFi", as a better password security measure, you would be asked to change your HKU Portal PIN if you have not changed it for six months.
  2. For iPhone and iPod Touch, when a user login "Universities WiFi" successfully, the HKU Portal UID and PIN will be cached in the device so that the UID/PIN are not required for sequential connection to "Universities WiFi". While it is convenient, however, this can also be a security threat; for example, any transfer of a user’s device to another person without clearing the cached password would potentially expose his HKU Portal UID/PIN to other people.

    To clear cached password, tap Settings -> Wi-Fi and tap the arrow next to "Universities WiFi" network. Then tap Forget this Network.