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Procedure to setup uPrint in Windows 10

1. Prerequisites

2. Installation Procedure for uPrint Printer Driver on Windows 10

3. Submit Print Job Using uPrint


1. Prerequisites

  1. PC or notebook running Windows 10.
  2. Holding administrator account for application and print queue installation.
  3. Connect "HKU" or "Universities WiFi" before printing.

    Note: "Wi-Fi.HK via HKU" or "eduroam" does NOT support uPrint service.

2. Installation Procedure for uPrint Printer Driver on Windows 10

  1. Download the "uPrintLogin.exe" from http://www.its.hku.hk/documentation/userguide/tl/uprint/uPrintLogin.exe. Search the file by clicking "Windows Start" window start button and selecting "File Explorer".
     
  2. Double click the icon “uPrintLogin.exe”. If the screen shows the following security warning, uncheck "Always ask before opening this file" and click "Run" button.

    click run

  3. In the field "Username", please enter your HKU Portal UID in the format of "HKUPortalUID@hkupc2.hku.hk". Then enter your HKU Portal PIN in the "Password" field.

    Note: You can check the option "Remember my credentials" if you would like to save your UID/PIN in your PC. By doing so, you will not be prompted to enter your UID/PIN for using the uPrint service from the same PC in future. However, you are advised to do this only if it is your own PC. In case if your change HKU Portal UID/PIN, you will have to reset your credential again for continuing using the uPrint service.

    enter network credentials

  4. If the field “Username” displayed improperly, please select “Use another account” and input your HKU Portal UID in the format of "HKUPortalUID@hkupc2.hku.hk".

    user another account

  5. After successful authentication, a folder with uPrint readme will be shown. Then you can close the window.

Add printers for using uPrint

  1. Click "Windows Start" windows start > "Settings" > "Devices (Bluetooth, printers, mouse)" > "Printers and scanners".
  2. Click the option "Add a printer or scanner".

    add a printer or scanner

  3. Click "The printer that I want isn't listed".

    the printer that I want isn't listed

  4. Click the option "Select a shared printer by name". To install the uPrint driver, please type-
    1. \\uprint.hku.hk\uPrint BW PCL (for black & white printing using PCL driver)
    2. \\uprint.hku.hk\uPrint BW PS (for black & white printing using PS driver)
    3. \\uprint.hku.hk\uPrint Color PCL (for color printing using PCL driver)
    4. \\uprint.hku.hk\uPrint Color PS (for color printing using PS driver)

      select a shared printer by name

  5. In the field "Username", enter your HKU Portal UID in the format of "HKUPortalUID@hkupc2.hku.hk". Then enter your HKU Portal PIN in the "Password" field. You can check the option "Remember my password" if you would like to save your UID/PIN in your PC.

    enter username and password

  6. If you are prompted to download and install the printer driver, click "Install driver".

    install driver

  7. Click "Next".

    click next

  8. Click "Finish" to complete the setup.

    click finish

  9. Wait for a while and the uPrint printer will be added under the "Printers" section.

    uprint printer added

Note: You required to repeat steps f - m for adding EACH uPrint printer in your PC.

3. Submit Print Job Using uPrint

  1. Click "uPrintLogin.exe" (or "uPrintLogin" if your PC is suggested not to show file extension). You can then use the uPrint service without further login if you choose to save your credentials in your PC (Refer to step c above).

    Note: After changing your HKU Portal UID/PIN, you are required to remove the saved password and enter your credentials again.

  2. If you are not saving your credentials, click "uPrintLogin.exe" (saved at your desktop or preferred file directory) when you wish to use the uPrint service. Select "Use another account" and type HKUPortalUID@hkupc2.hku.hk and your HKU portal PIN to login. Then click "OK". You can use the uPrint service after successful authentication.

    user another account