Why the Internet connection is dropped after HKUVPN is connected?

Some software items that will turn your PC into a WiFi hotspot are found incompatible with Cisco AnyConnect VPN client. The Internet connection will be dropped after HKUVPN is connected.

Incompatible WiFi hotspot software includes:

  • Connectify
  • 猎豹免费WiFi

You have to uninstall these WiFi hotspot software items for using HKUVPN.

Besides, please make sure the “Mobile Hotspot” feature is OFF in Windows 10 by going to Settings > Network & Internet Mobile hotspot. Toggle on “Share your Internet with other devices”.

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Multi-Factor Authentication

February 2024
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Mandatory for all staff accounts

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