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Frequently Asked Questions - Microsoft Student Advantage (MSSA) Program

  1. How can I download Microsoft Office 365?
  2. Who is eligible to download and install Office 365?
  3. How to login Microsoft’s Portal to download Office 365 products?
  4. How can I change my password for Microsoft’s Portal?
  5. How can I reset my password for Microsoft’s Portal?
  6. I see the message “Couldn’t verify subscription” on my Macbook. What should I do?
  7. At sign in to activate Office for Mac I get the message "Sorry, there was a problem while trying to connect to your account. (Error code: 0x80000008)"
  8. You are repeatedly prompted to enter your product key when you try to start any Office for Mac 2011 application or you can’t use any Microsoft Office for Mac 2011 application suddenly. What should I do?
  9. I get an error when I install or activate Office. How do I fix this?
  10. "Invalid product key" error when activating Office for Mac 2011
  11. Repeated prompt "Your copy of Office for Mac is now activated" when launching any Office for Mac 2011 applications.
  12. How to remove older versions of Office in Windows?
  13. I see an error 0xd000100d and can’t use Microsoft O365. What should I do?
  14. How to deactivate an Office 365 installation?
  15. What is the disk quota for my OneDrive for Business account?
  16. Can I install OneDrive for Business on my MacBook?
  17. What is the maximum size for uploading a document to OneDrive?
  18. What are the system requirements for installing Office 365?
  19. Will the installation of Office 2016 under Microsoft Office 365 Pro Plus automatically uninstall the previous version?
  20. How to check the disk quota for my OneDrive for Business account?
  21. I am going to leave the University. How I can save my documents under my OneDrive for Business account to my PC?