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2017/08/18 04:45 (Friday) until further notice - Suspension of HKU 2-Factor Authentication (2FA) service

Please be informed that the following service is temporarily suspended

Affected service: HKU 2-Factor Authentication (2FA) service

Suspension from: 2017/08/18 04:45 (Friday) until further notice

We are sorry to inform you that 2FA service for HKUVPN and staff access to HKU Portal outside
campus network has not been resumed yet.

The vendor engineer and ITS colleagues have found that the 2FA server is having problem and it is escalated to the vendor engineering team in North America.