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Change UID/Email Alias

Overview

Change of Portal UID

Staff:

Staff can choose an HKU Portal UID of their own when they submit the application for HKU Portal account. 

Note:

  1. After change of UID, staff may check or update their preferred email address recorded under the Personal & Family Data Form (under HKU Portal > Self Service > Human Resources > Personal & Family Data Form).  HKU Portal login with 2FA (Two-Factor Authentication) protection is required if staff are accessing the Personal & Family Data Form outside campus network.  Staff with HKU Portal accounts created on or after June 14, 2017 are automatically registered with 2FA.  For other staff who have not yet registered with 2FA, please do so via the link http://www.its.hku.hk/2fa/staff-register.  To complete or update your “Personal & Family Data Form” outside campus network, please follow the access procedures described at http://www.its.hku.hk/documentation/guide/infosec/2fa/hkuportal.

  2. For approver of HCM (Human Capital Management) applications (e.g. leave approval, departmental claim approval etc.), they are requested to complete all pending applications before the new UID becomes effective. They may not be able to process/approve these pending applications after the UID is changed and they can only be done after the requests are resubmitted.They may not be able to process/approve these pending applications after the UID is changed and they can only be done after the requests are resubmitted.

  3. If staff are administering authorities such as Dean or Principle Investigator (PI), their delegation assigned may be revoked by the system after change of UID.

    In case delegates report that they are unable to perform a delegated task, staff are advised to check the delegation assigned (under HKU Portal > Manager Self Service > IT Services > HCM Assign Delegation (HoD/PI)) and reassign the delegation if the setting has been revoked.

Students:

Students can only change the pre-assigned HKU Portal UID (and the corresponding @connect.hku.hk email address) within 7 days after Master Registration. To change, please go to HKU Portal > Type “UID” in the Search field > Click the link “Change HKU Portal UID”

* Request for changing the UID after the deadline (for students) or application submission (for staff) will only be considered by a written request to ITS stating the reason for late application.  Each late request, if accepted, will be charged at HK$200 to recover part of the administrative overhead.

Email Alias

Email alias is an alternative name for receiving email e.g. chan-tai-man@hku.hk or chan-tai-man@connect.hku.hk (for students using HKU Connect email service). While HKU Portal UID (email account name) is made of 4 to 8 characters, email alias can have 9 to 32 characters with any combination of alphabets, numbers and special characters "-",  ".",  "_". 

Students using HKU Connect email service can keep the email alias “alias@connect.hku.hk” for use but “alias@hku.hk” will become invalid after graduation.

Pages Related To This Service

About Email Alias

FAQ on Account Management Services

Available To

Staff, student, and graduates (for email alias only)

Service Request and Support

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