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Change UID/Email Alias


Change of Portal UID


Staff can choose an HKU Portal UID of their own when they submit the application for HKU Portal account. 


Students can only change the pre-assigned HKU Portal UID (and the corresponding @connect.hku.hk email address) within 7 days after Master Registration. To change, please go to HKU Portal > Campus Information Services > Central IT Services > Change UID

* Request for changing the UID after the deadline (for students) or application submission (for staff) will only be considered by a written request to ITS stating the reason for late application.  Each late request, if accepted, will be charged at HK$200 to recover part of the administrative overhead.

Email Alias

Email alias is an alternative name for receiving email e.g. chan-tai-man@hku.hk or chan-tai-man@connect.hku.hk (for students using HKU Connect email service). While HKU Portal UID (email account name) is made of 4 to 8 characters, email alias can have 9 to 32 characters with any combination of alphabets, numbers and special characters "-",  ".",  "_". 

Students using HKU Connect email service can keep the email alias “alias@connect.hku.hk” for use but “alias@hku.hk” will become invalid after graduation.

Pages Related To This Service

About Email Alias

FAQ on Account Management Services

Available To

Staff, student, and graduates (for email alias only)

Service Request and Support