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Hardware Maintenance Services

Overview

For the central IT infrastructure, hardware maintenance services are provided in conjunction with external service provider to ensure the central systems and equipment are running in a stable and healthy manner.

Features include-

  1. Regular preventive maintenance to identify any abnormal hardware status
  2. Proactive replacement of failing component and replacement of failed component
  3. Working with major external service providers to review their performance and service level

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Available to

All system and storage hardware supporting the central IT infrastructure and central hardware managed by ITS.

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