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Scheduled Maintenance on January 2-3, 2016

ITS Maintenance Window on Jan 2-3, 2016

The following maintenance will be carried out on Jan 2-3, 2016 (this Saturday and Sunday) and among them, the major services to be affected include:

  1. WiFi in all campuses (except Centennial Campus) and network services in student residential halls: Saturday 3 pm - 7 pm
  2. Moodle system: Sunday 11 am - 12 noon
  3. Research and Conference Grants Administration System (RCGAS): Saturday 2 pm - Sunday 8 pm

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 2859 2496 after office hours.

The details are shown below:

Date

Time

Maintenance on

Service to be affected

Jan 2, 2016
(Sat)

3:00 pm - 7:00 pm

Core switches supporting Campus WiFi and network services in student residential halls for firmware upgrade

WiFi service in all campuses (except Centennial Campus) and network services (wired and WiFi) in student residential halls will be intermittently affected (each of less than 2 minutes) during the maintenance period.

Jan 2-3, 2016
(Sat-Sun)

2:00 pm - 8:00 pm next day

Research and Conference Grants Administration System (RCGAS)

RCGAS will be suspended.

Jan 3, 2016
(Sun)

10:00 am - 11:00 am

Moodle courses archive system for migration

Access to Moodle courses of year 2011-2012 will be suspended.

11:00 am - 12:00 noon

Moodle system for plugin upgrade

Access to Moodle will be suspended for 5 minutes during the maintenance period.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services

Note:

Scheduled maintenance messages are shown at http://www.its.hku.hk/sysmt.
Messages about current service suspension, if any, are shown at the "Service Suspension" section of ITS homepage http://www.its.hku.hk and at the HKU App => Staff Corner or Student Corner => Service Suspension.