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ITS Maintenance on June 4-5, 2016

ITS Maintenance Window on June 4-5, 2016

The following maintenance will be carried out on Jun 4-5, 2016 (this Saturday and Sunday) and among them, the major affected services include:

  1. HKU Event Management System (HKUEMS): Saturday 6:00 pm - 7:00am next day
  2. All in-house developed applications under HKU Portal: Saturday 10:30 pm - midnight
  3. Network services in Main Campus: Sunday noon - 8:00 pm

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 2859 2496 after office hours.

The details are shown below:

Date

Time

Maintenance on

Service to be affected

June 4, 2016
(Sat)

6:00 pm - 7:00am next day

HKU Event Management System (HKUEMS)

HKUEMS will be suspended.

10:30 pm - midnight

Central servers supporting HKU Portal applications for OS patch update

All in-house developed applications under HKU Portal will be inaccessible (note: applications under Student Information System and Human Capital Management System will not be affected).

11:00 pm - 7:00 am next day

IP phones system (phone no.: 3917 xxxx) for hardware replacement

IP phones and voicemail service will be interrupted intermittently during the maintenance period, each in less than 30 seconds.

June 5, 2016
(Sun)

Noon - 8:00 pm

Internet router supporting Main Campus for resiliency drill

Network services at Main Campus may have up to 8 short interruptions, each in less than 15 minutes.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services

Note:

Scheduled maintenance messages are shown at http://www.its.hku.hk/sysmt.
Messages about current service suspension, if any, are shown at the "Service Suspension" section of ITS homepage http://www.its.hku.hk and at the HKU App => Staff Corner or Student Corner => Service Suspension.