 The following maintenance will be carried out on Oct 7-8, 2017 (this Saturday and Sunday) and the major services to be affected include:
For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 2859 2496 after office hours. The details are shown below: |
|
Date |
Time |
Maintenance on |
Service to be affected |
|
Oct 7-8, 2017 |
11:00 pm (Sat) - Midnight (Sun) |
Adobe Connect server for patch update |
The Adobe Connect web conferencing service will be suspended. |
|
Oct 8, 2017 |
Midnight - 2:00 am |
High definition video conferencing servers for patch update |
The said video conferencing service will be suspended. |
|
6:30 am - noon |
Central servers supporting authentication to HKU Portal, HKU Connect email for students and HKU App, Oracles Financials Systems and extranet.hku.hk for patch update |
The following services will experience two 5-mintues service interruptions: (1) Access to HKU Portal, HKU Connect email for students and HKU App; (2) Oracle Financials Systems; (3) Applications running on https://extranet.hku.hk including online reset of HKU Portal PIN. |
|
|
9:00 am - 1:00 pm |
Spam filtering service for all staff, students and graduates email accounts (@graduate.hku.hk) for patch update |
Affected staff, students and graduates will not be able to check the spam quarantine email folder and receive new emails during the maintenance. |
|
|
Central email servers supporting webmail (webmail.hku.hk), gateway for bulkmail (mail7.hku.hk) and HKU mailing lists for patch update |
Each of the affected servers will experience an interruption of 10 minutes. |
|
We apologize for any inconvenience that may cause. K C Chang Note: Scheduled maintenance messages are shown at http://www.its.hku.hk/sysmt. |