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Procedure on Account Setup for Accessing Central Email/Calendar Service for Staff (HKUCC1)

The email service for staff is supported by a number of in-house systems running Microsoft Exchange (HKUCC1 or HKUCC-COM, @hku.hk). Other than the basic email functions, additional enterprise messaging features including webmail access, personal/shared calendar, email distribution list, out-of-office auto-reply, mobile access, server-side inbox rule, Global Address List (GAL) and email archiving are also supported.  Each account is provided with 15GB disk quota.  Staff can access their emails via HKU Portal (under “MyEmail” tab), webmail.hku.hk, Microsoft Outlook or other supported mail clients.


Windows

Setup Procedure for Outlook 2013:

  1. New Outlook user
  2. User currently using IMAP/POP3 to access email accounts in Outlook
  3. User currently using other Exchange account in Outlook

Setup Procedure for Outlook 2010:

  1. New Outlook user
  2. User currently using IMAP/POP3 to access email accounts in Outlook
  3. User currently using other Exchange account in Outlook

Mac

Setup Procedure for Mac OS X 10.10 or above

Setup Procedure for Mac Mail on Mac OS X 10.8

Setup Procedure for Outlook 2016 for Mac

iOS devices

Setup Procedure for iPhone/iPad

Android

Setup Procedure for Android 5.0.1 device

Setup Procedure for Android 4.1.x device

Others

Setup Procedure for Thunderbird (for Roaming Users)

Setup Procedure for POP Configuration

Setup Procedure for IMAP Configuration