You are here

Procedure to Access Staff Email (HKUCC1) via Outlook 2013

For user currently using IMAP/POP3 to access email accounts in Outlook

  1. Open “Control Panel” -> “User Accounts and Family Safety” -> “Mail (32-bit)”

    Open “Control Panel” -> “User Accounts and Family Safety” -> “Mail (32-bit)”
     

  2. Click “E-mail Accounts…”

    Click “E-mail Accounts…”
     

  3. In the “Accounts settings” dialog box, click “New”.

    In the “Accounts settings” dialog box, click “New”.
     

  4. In the "Auto Account Setup" dialog box, select "E-Mail Account", enter the following information and then click "Next":
    Your Name: Your Name
    Email Address: YourUID@hku.hk
    Password: Your HKU Portal PIN
    Retype password: Your HKU Portal PIN

    Auto Account Setup
     

  5. In the "Windows Security" dialog box, enter the following information as then click "OK".
    User name: YourUID@hkucc-com.hku.hk
    Password: Your HKU Portal PIN

    Windows Security
     

  6. The Outlook will then automatically search the correct settings for you. After the configuration completes successfully, click Finish button to complete the setup.

    Finish add account
     

  7. Open the Outlook program.
     
  8. In the “Windows Security” dialog box, enter the following information and then click “OK”.
    User name: YourUID@hkucc-com.hku.hk
    Password: Your HKU Portal PIN

    Windows security
     

  1. In the Mail Delivery Location” dialog box, click OK”.

In the “Mail Delivery Location” dialog box, click “OK”.

  1. Click “Finish” to complete the setup.

Click “Finish” to complete the setup.

  1. A new Exchange mailbox account is created. Click Close”.

A new Exchange mailbox account is created. Click “Close”.