You are here

Connection Procedure of HKUVPN with 2-Factor Authentication (2FA)

After successful one-time configuration, please follow the connection procedure below for connecting to HKUVPN.

(Note: There may be slight variation in the connection procedure on different platforms.  Below are the generalized connection procedures for Windows/Mac.)

1. For those using one-time password (token code) sent to alternate email address

  1. Open the Cisco AnyConnect program.
     
  2. Enter "vpn2fa.hku.hk" in the dialogue box box and click Connect button.

    input vpn server address

  3. Input your HKU Portal UID and PIN under Username and Password respectively.

    login with hku portal uid and pin

  4. Input the 6-digit token code sent to your alternate email address in the “Answer” field and click “Continue”.

    email contains otp

    Input token


2. For those using one-time password (token code) sent to 2FA Mobile App (FortiToken) (applicable to staff except visiting staff, hourly-paid staff and honorary appointees)

  1. Open the Cisco AnyConnect program.
     
  2. Enter "vpn2fa.hku.hk" in the dialogue box box and click Connect button.

    input vpn server address

  3. Input your HKU Portal UID and PIN under Username and Password respectively.

    login with hku portal uid and pin

  4. Retrieve the app token from your mobile device which will remain valid for 1 minute.

    Note: For installation of the app token, please refer to https://www.its.hku.hk/documentation/guide/infosec/2fa/app-token.

    input token

    On Android devices- On iOS devices-
    • Open FortiToken Mobile.

      FortiToken Mobile

    • Open FortiToken.

      FortiToken

    • Enter your 4-digit PIN or use biometric authentication to unlock the app.

      enter pin

    • Enter your 4-digit PIN or use biometric authentication to unlock the app.

      enter pin

    • App token will be retrieved.

      app token

     

    • App token will be retrieved.

      app token


The detailed procedures with screen captures for different platforms can be found at the following links-