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Setup Procedure of HKUVPN with 2-Factor Authentication (2FA) for Windows Phone

1. Prerequisite
2. Configuration Procedures
3. Connection Procedures

1. Prerequisite

  1. 2-factor authentication (2FA) is required for accessing the HKUVPN service.
  2. Please uninstall any earlier version of Cisco Any Connect VPN client before you start the following installation.

2. Configuration Procedures (to be done once only)

Note: The following steps are prepared based on Windows Phone 8.1 Update (Version 8.10.14219.341)

  1. From App list, select Store.
  2. In the search box, type “anyconnect” and tap the app AnyConnect.
    Search app
  3. Tap Install.
    Install app
  4. After installation, tap Home button and Settings from the App list.
  5. Tap VPN.
    vpn settings
  6. Tap “+” button at the bottom to add a new connection profile.
    add profile
  7. Enter the following information:
    - Server name or IP address:
    - Type: Anyconnect
    - Username: <Your HKU Portal UID>
    - Password: <Your HKU Portal PIN>
    - Move the slider next to Server certificate validation to On and then choose “GeoTrust” from the list.
    - Move the slider next to Connect automatically to Off.
    - Tap Save.
    profile setup 1

    profile setup 2

    profile setup 3

3. Connection Procedure

  1. From App list, tap Settings and VPN.
    VPN setting
  2. Move the slider next to Status to On.
    Turn on VPN
  3. Enter your HKU Portal UID and PIN in the Username and Password fields respectively and tap continue.
    VPN login
  4. (i) Applicable to staff/students who choose EMAIL TOKEN

    You will receive an email containing the 6-digit email token to your registered alternate email address. The token is valid for 5 minutes after its sent out time.


    (ii) Applicable to staff who choose APP TOKEN

    Please retrieve the app token from your mobile device. The token is valid for 1 minute after it is obtained.

    Note: For installation of the 2FA Mobile App (FortiToken), please refer to

    To retrieve the app token-
    • Open FortiToken Mobile.

      FortiToken Mobile

    • Enter your PIN of 4 digits to unlock the app.

      enter pin

    • App token will be retrieved.

      app token

  5. Enter a 6-digit One Time Password in the Answer field and click Continue
    input token
  6. You are now connected to HKUVPN.
    Success Connection
  7. To disconnect from HKUVPN server, move the slider next to Status to Off