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Home » Frequently Asked Questions » Account Management Services » I cannot login my account. My account has been disabled.

I cannot login my account. My account has been disabled.

  • Your UID or PIN is wrong. 
  • Your account has been disabled because of computer abuse or you are spreading a computer virus.
  • Your account has been inactivated because of termination of employment or studies at HKU.
  • The server you are connecting to is down due to system failure or maintenance work.
Service Category: 
Account Management Services