Please check the followings:
- The import existing web page is best supported using Internet Explorer (IE) 10.0 or above on Windows. If you are using other browsers and encountering any problem when importing existing, please use IE instead.
- The import existing web page function only supports simple HTML pages. If you have complex HTML pages with complex formatting, tables, styles etc., the import existing web page may not render the HTML pages properly. Please use IE and the HTML editor provided in the Bulk Email System instead.
- The import existing web page function only allows import of webpages hosted on HKU web servers. Webpages hosted on non-HKU web servers cannot be imported for security reason.
- Please make sure your webpage is accessible and working properly.