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Why my HTML formatted bulk email does not display properly?

If you copy and paste your content from directly Microsoft Word to Bulk Email Delivery System, your content may not display properly. This is because content copy from Microsoft Word and similar products like Excel and Expression Web (formerly called Front Page) may contain non-standard proprietary HTML codes that work only in Microsoft applications and Internet Explorer browsers. The non-standard proprietary HTML tags are not compatible with the HKU Bulk Email Delivery System.

To ensure the content to be displayed properly, please do the followings:

  1. Copy the content to Notepad on Windows platform or TextEdit on Mac platform.
  2. Copy the content from Notepad or TextEdit to Bulk Email Delivery System
  3. In in the Bulk Email Delivery System, format the content by adjusting the font style and font size. 
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