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The system does not match my document to the correct form type, the document is classified as another document type, unknown document or annex page. What shall I do?

Users must change the document type manually in case of this situation with the steps below:

  1. Right click the document and select the "match document definition".

    match document definition

  2. Choose the correct document definition and click OK.

    correct document definition

  3. The document will then change to the correct document type definition, metadata, if defined, will then be extracted for verification.

    correct document definition