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Frequently Asked Questions - Information Rights Management
- Will my personal data be sent to cloud?
- How to sign-in MS Office applications for using IRM?
- A PDF file is attached in a protected email, is it also protected by IRM?
- Can I protect Word/Excel/PowerPoint/PDF file using my mobile devices?
- Which file extensions can I open with RMS Sharing app?
- I use "Share Protected" to send an office file by RMS Sharing App in windows, but I find the message generated 2 attachments, why?
- What is the difference between "Share Protected" and "Protect in-place"?
- Can I stop receiving the email from "DoNotReply@microsoft.com" when I setup file protection?
- Can I setup file protection with RMS to multiple files at one time?
- What is the permission level of "Do Not Forward", "HKU-wide Access" and "HKU-wide Access - View Only" ?
- What attachment types are supported by IRM with permission automatically applied to attachments when I send an IRM protected email, e.g., with "Do Not Forward"?
- If I send an email with "Do Not Forward" protection and attach files with protection with RMS Sharing Application using “Protect In-place”, which access control will be applied to the attachments?
- Can I put the email alias or group email address when I setup protection with RMS Sharing App?
- Pop up message is prompted when I open a protected file in Mac with RMS Sharing App.
- I can only find an option “Generic Protection” when I setup file protection with RMS Sharing App.
- Can I setup multiple permission level for different user in RMS Sharing App?
- I received a protected message/file but cannot open it in Outlook/Office application with prompt to change credential.
- What are the prerequisites of using IRM?
- What are the IRM-aware documents and the significance of IRM-awareness (with protection inherited from Outlook/OWA)?
- Why I cannot open protected office document via office applications?
- Can I use webmail on mobile platform to read/create protected mail?
- I was prompted that I do not have credentials to open an email message. What can I do?
- How to set expiry date on documents protected by RMS sharing application?
- How to collect the AIP Sharing Application log for investigate the problem on IRM?
- How to enable notification email when a protected file is opened by others or user is denied?
- I can't access documents protected by IRM.
- Permission is granted to recipient to edit document but the can't use track changes in Microsoft Word
- I open the protected document and see the error message "network location cannot be reached"
- I am unable to open a protected PDF document.
- I cannot upload a file protected by Azure Information Protection (AIP) client to Departmental Data Asset Storage (DDAS). Why?