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Frequently Asked Questions - General

  1. I cannot receive any email!
  2. Help! I cannot send email.
  3. What is my email quota and how to show my email quota?
  4. How can I get my email account?
  5. When will my email account expire?
  6. How can I temporarily extend my HKU email account after its expiry?
  7. How to create a mailing list in HKU or my own distribution list?
  8. What is the limit on the number of recipients?
  9. How to configure the mail servers for my email client?
  10. How to check my HKU email using an ISP service (not using the HKU network)?
  11. What is the maximum file size of email one can send (or receive) in HKU?
  12. How do I reveal the FULL HEADER of an email message?
  13. What can I do to prevent my PC from getting an email virus?
  14. What is an email alias?