I received the alert “critical error” when accessing “Options” under MyEmail tab in HKU Portal. What should I do?

This is a known issue when staff are accessing Options under MyEmail tab of HKU Portal if they are not using Microsoft browsers.

critical error

As a workaround, please use Microsoft Edge to access the MyEmail tab or access your email via https://hkucc1.hku.hk/owa.  



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MFA

Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts