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Frequently Asked Questions - LAN

  1. I cannot connect to Campus LAN (Cable) Network
  2. What constitutes computer and network abuse?
  3. The Hall network speed is very slow especially in the evening
  4. What is an Ethernet Address and how to find out the Ethernet address of my network card?
  5. I moved to another hall. Can my network card be used in the other hall?
  6. How can I register my network card and How many network cards can I register?
  7. How can I get a new IP address from the DHCP server?
  8. Why can't I connect to the Hall Network even though I am a hall resident?
  9. I am a visitor to HKU and staying in a residence hall. How can I use the hall network?
  10. How do I obtain an IP address automatically from the DHCP server?
  11. What are the platforms that Information Technology Services provides technical support for connecting to the hall network?
  12. I cannot access the network due to IP address conflict.
  13. How to connect to the network from a Classroom?
  14. How to use the network services (e.g. SFTP, SSH)?
  15. How do I apply for my own IP address or register my server in the HKU DNS?
  16. "Network Error 38: The computer name you specified is already in use on the network."
  17. What are IP subnets currently in use in HKU Campus Network?