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Frequently Asked Questions - LAN

  1. I cannot connect to Campus Network (LAN) via cable connection. What should I do?
  2. What constitutes computer and network abuse?
  3. The Hall network speed is very slow especially in the evening
  4. What is an Ethernet Address of a network card and how to find it out?
  5. I moved to another hall. Can my network card be used in the other hall?
  6. How can I register my network card and how many network cards can I register?
  7. How can I get a new IP address from the DHCP server?
  8. Why can't I connect to the Hall Network even though I am a hall resident?
  9. I am a visitor to HKU and staying in a residence hall. How can I use the hall network?
  10. How do I obtain an IP address automatically from the DHCP server?
  11. What are the platforms that Information Technology Services provides technical support for connecting to the hall network?
  12. I cannot access the network due to IP address conflict.
  13. How to connect to the network from a Classroom?
  14. How to use the network services (e.g. SFTP, SSH)?
  15. How do I apply for my own IP address or register my server in the HKU DNS?
  16. "Network Error 38: The computer name you specified is already in use on the network."
  17. What are IP subnets currently in use in HKU Campus Network?