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Frequently Asked Questions - WiFi
- How to access WiFi on HKU Campus and elsewhere?
- How can I connect to the WiFi from my smartphone within HKU?
- Why can't I connect to WiFi after I change my HKU Portal PIN?
- Do I need to enable use of HKU/eduroam/Universities via CSL/Universities via Y5ZONE WiFi?
- I still cannot access eduroam/Universities via CSL/Universities via Y5ZONE WiFi although I have followed all the configuration steps.
- Why does my Apple device prompt me again to accept a certificate?
- How to enable the radio for the WiFi?
- How to prevent your PC from connecting to other wireless networks on campus?
- Why does my WiFi connection drop frequently with iPhone / iPad / MacBook?
- I see alerts when connecting to HKU wifi service. What should I do?
- Why can’t I connect to HKU WiFi on Windows 10 after entering my HKU Portal UID and PIN?
- Why my Windows PC (pre-2020 or pre-WiFi6) cannot detect HKU WiFi?