After successful one-time configuration, please follow the connection procedure below for connecting to HKUVPN.

(Note: There may be slight variation in the connection procedure on different platforms.  Below are the generalized connection procedures for Windows/Mac.)

1. For those using one-time password (token code) sent to alternate email address

  1. Open the Cisco AnyConnect program.
  2. Enter “vpn2fa.hku.hk” in the dialogue box box and click Connect button.
  3. vpn_connect_01
  4. Input your HKU Portal UID and PIN under Username and Password respectively.
  5. vpm_connect_02
  6. Input the 6-digit token code sent to your alternate email address in the “Answer” field and click “Continue”.
  7. vpn_connect_03

    vpn_connect 04

2. For those using one-time password (token code) sent to 2FA Mobile App (FortiToken) (applicable to staff except visiting staff, hourly-paid staff and honorary appointees)

  1. Open the Cisco AnyConnect program.
  2. Enter “vpn2fa.hku.hk” in the dialogue box box and click Connect button.
  3. vpn_connect_01
  4. Input your HKU Portal UID and PIN under Username and Password respectively.
  5. vpm_connect_02
  6. Input the 6-digit token code sent to your alternate email address in the “Answer” field and click “Continue”.
  7. vpn_connect_03vpn_connect 04
  8. Open the Cisco AnyConnect program.
  9. Enter “vpn2fa.hku.hk” in the dialogue box box and click Connect button.


  10. vpmn_connect_05
  11. Input your HKU Portal UID and PIN under Username and Password respectively.
  12. vpn_connect_06
  13. Retrieve the app token from your mobile device which will remain valid for 1 minute.Note: For installation of the app token, please refer to here.
  14. vpn_connect_07
    On Android devices-On iOS devices-
    • Open FortiToken Mobile.
    • vpn_connect_08
    • Open FortiToken.
    • vpn_connect_10
    • Enter your 4-digit PIN or use biometric authentication to unlock the app.
    • vpn_connect_11
    • Enter your 4-digit PIN or use biometric authentication to unlock the app.
    • vpn_connect_11
    • App token will be retrieved.
    • app token
    • App token will be retrieved.
    • app token
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