After successful one-time configuration, please follow the connection procedure below for connecting to HKUVPN.
(Note: There may be slight variation in the connection procedure on different platforms. Below are the generalized connection procedures for Windows/Mac.)
1. For those using one-time password (token code) sent to alternate email address
- Open the Cisco AnyConnect program.
- Enter “vpn2fa.hku.hk” in the dialogue box box and click Connect button.
- Input your HKU Portal UID and PIN under Username and Password respectively.
- Input the 6-digit token code sent to your alternate email address in the “Answer” field and click “Continue”.
2. For those using one-time password (token code) sent to 2FA Mobile App (FortiToken) (applicable to staff except visiting staff, hourly-paid staff and honorary appointees)
- Open the Cisco AnyConnect program.
- Enter “vpn2fa.hku.hk” in the dialogue box box and click Connect button.
- Input your HKU Portal UID and PIN under Username and Password respectively.
- Input the 6-digit token code sent to your alternate email address in the “Answer” field and click “Continue”.
- Open the Cisco AnyConnect program.
- Enter “vpn2fa.hku.hk” in the dialogue box box and click Connect button.
- Input your HKU Portal UID and PIN under Username and Password respectively.
- Retrieve the app token from your mobile device which will remain valid for 1 minute.Note: For installation of the app token, please refer to here.
- Open FortiToken Mobile.
- Open FortiToken.
- Enter your 4-digit PIN or use biometric authentication to unlock the app.
- Enter your 4-digit PIN or use biometric authentication to unlock the app.
- App token will be retrieved.
- App token will be retrieved.
| On Android devices- | On iOS devices- |
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