1. Uninstall Other Anti-Virus Programs or Older Version of Sophos Endpoint Security and Control

a. Uninstall other anti-virus programs

Running more than one anti-virus programs on a PC may create conflicts or compatibility issues.  So please uninstall all anti-virus programs BEFORE you install Sophos Endpoint Security and Control. 

b. Uninstall older version of Sophos Endpoint Security and Control

When installing Sophos Endpoint Security and Control program version 10.x,  it will automatically remove the older version (i.e 9.x) during the installation process.  If not, please remove the older version before installing a new version.  

2. Installation Procedure

  1. Download the Sophos program here (HKU Portal login is required).
  2. Run the “Sophos Endpoint Security and Control” installation program.
  3. The following pop-up will be shown.  Click OK to continue.
  4. install sophos_protect01
  5. The Sophos Endpoint Security and Control will be automatically installed and the following pop-up will be shown.  Please do not close this box until the installation is completed.
  6. sophos_intall_control02
    sophos_install_control03
    sophos install control04
    sophos_install_control05
    sophos_install_control06
  7. After successful installation, you will see the icon
  8. sophos_install_control07 at the right of your Windows taskbar.  Please wait for two minutes before you restart your PC.
  9. To free up some disk space, user could remove the c:\tmpsav directory.

3. Update Sophos Endpoint Security and Control

Sophos is preconfigured to automatically search for, download and install updates to keep using the latest virus signatures.
  1. anually update Sophos Endpoint Security and Control, right-click the icon sophos_install_control07 and click “Update now”.
  2. sophos install control 08
  3. Sophos Anti-Virus will download, install and update the files.
  4. sophos install control 10

4. Run Sophos Endpoint Security and Control

  1. To manually run Sophos Endpoint Security and Control, right-click the icon sophos_install_control07 and click “Open Sophos Endpoint Security and Control”.
  2. sophos install control 08
  3. Or search for Sophos Endpoint Security and Control from the Windows task bar.
  4. sophos install control 09
  5. To scan your computer, click the icon
  6. san my computer.
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