Setup Procedure of HKUVPN with 2-Factor Authentication (2FA) for Windows 8.1/10

1. Prerequisite

  1. 2-factor authentication (2FA) is required for accessing the HKUVPN service.
  2. Please uninstall any earlier version of Cisco Anyconnect VPN client from your PC before you start the following installation.

2. Configuration Procedures (to be done once only)

  1. Download the VPN client for Windows from here.
  2. Click Next.
  3. Download the VPN client for Windows and click next
  4. Select I accept the terms in the License Agreement and click Next.
  5. Select I accept the terms in the License Agreement and click Next
  6. Click Install.
  7. Click Install
  8. In User Account Control window, click Yes to allow the installation of VPN client.
  9. In User Account Control window, click Yes
  10. Click Finish to complete the setup.
  11. Click Finish to complete

3. Connection Procedures

  1. Locate the Cisco AnyConnect Secure Mobility Client program from your Start Menu. You can also use Search search icon to find it.
  2. Locate the Cisco AnyConnect Secure Mobility Client program from your Start Menu
  3. Enter “vpn2fa.hku.hk” in VPN box and click Connect button.
  4. Enter "vpn2fa.hku.hk" in VPN box and click Connect button
  5. Enter your HKU Portal UID and PIN in the Username and Password fields respectively and click OK button.
  6. Enter your HKU Portal UID and PIN in the Username and Password fields respectively and click OK button
  7. (i) Applicable to staff/students who choose EMAIL TOKEN You will receive an email containing the 6-digit email token to your registered alternate email address. The token is valid for 5 minutes after its sent out time.
  8. You will receive an email containing the 6-digit email token to your registered alternate email address(ii) Applicable to staff who choose APP TOKENPlease retrieve the app token from your mobile device. The token is valid for 1 minute after it is obtained. Note: For installation of the mobile app, please refer to here.
    On Android devices-On iOS devices-
    • Open FortiToken Mobile.
    • Open FortiToken Mobile
    • Open FortiToken.
    • Open FortiToken
    • Enter your PIN of 4 digits to unlock the app.
    • Enter your PIN
    • Enter your PIN of 4 digits to unlock the app.
    • Enter your PIN
    • App token will be retrieved.
    • App token will be retrieved
    • App token will be retrieved.
    • App token will be retrieved
  9. After successful connection, a VPN Logo with padlock will appear in the system tray.
  10. a VPN Logo with padlock will appear in the system tray
  11. Click the VPN icon in the system tray and click Disconnect button to disconnect from HKUVPN Server.
  12. Click the VPN icon in the system tray and click Disconnect button to disconnect from HKUVPN Server
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