Steps to Migrate contact from Gmail to M365


Gmail account = Current account on Google

M365 account = New account on Microsoft

Step 1: Export contact from Gmail

Step 2: Import contact to M365

Export contact from Gmail

  1. Sign in your Gmail account via using your HKU Portal UID and PIN.
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  3. Select all Contacts and Export
    1. Go to Google Contacts.
    2. Select one of the following:
      • A single contact: Check the box next to the contact name.
      • Multiple contacts: Check the boxes next to all the contacts you want to export.
      • All contacts: Check the box next to any contact and in the top left, click Selection Actions > All.02
    3. In the top left, click More actions more actionsExport.
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    5. To back up your contacts, select Outlook CSV > ExportThe exported .csv File will be saved at the default download location of your PC.
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Import contact to M365

  1. Sign in to M365 Outlook (
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  3. Import the .csv file saved under Step 1-2d.
    1. Select icon to go to the People page.
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    3. Under the toolbar, select Manage > Import contacts.
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    5. Select Browse > choose your .csv file > Open > Import
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    7. Select Close to finish the import.
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Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

April 2024
April 2024

Mandatory for all student accounts