ITS Maintenance Windows 2023

ITS carries out regular maintenance of the University’s central IT environment generally in the first weekend of each month, from Saturday 1:00 pm to Sunday 11:00 pm.  The monthly maintenance windows in 2024 are scheduled as follows:

January 7-8, 2023
January 7-8, 2023

February 4-5, 2023
February 4-5, 2023

March 4-5, 2023
March 4-5, 2023

April 1-2, 2023
April 1-2, 2023

May 6-7, 2023
May 6-7, 2023

June 3-4, 2023
June 3-4, 2023

July 1-2, 2023
July 1-2, 2023

August 5-6, 2023
August 5-6, 2023

September 2-3, 2023
September 2-3, 2023

October 7-8, 2023
October 7-8, 2023

November 4-5, 2023
November 4-5, 2023

December 2-3, 2023
December 2-3, 2023

On top of the above maintenance windows, 4 additional timeslots are scheduled in the following weekends (from Saturday 1:00 pm to Sunday 11:00 pm) in 2024 for coping with the increasing number of systems in operation:

February 18-19, 2023
February 18-19, 2023

April 15-16, 2023
April 15-16, 2023

October 14-15, 2023
October 14-15, 2023

November 18-19, 2023
November 18-19, 2023

During these periods, certain central IT services/systems could be closed or intermittently unavailable.  We will announce the specific services/systems affected prior to each maintenance window via e-Notice and the website – Maintenance Notices.  Departments are advised to avoid having critical events/activities that would rely heavily on the availability of central IT services during the maintenance windows.

For urgent situations, ITS may be required to carry out system maintenance/repair works outside the regular schedules.  We will notify the users concerned via the appropriate communication channels under such circumstances.

MFA

Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts