ITS Maintenance Windows 2024

ITS carries out regular maintenance of the University’s central IT environment generally in the first weekend of each month, from Saturday 1:00 pm to Sunday 11:00 pm.  The monthly maintenance windows in 2024 are scheduled as follows:

January 6-7, 2024
January 6-7, 2024

February 3-4, 2024
February 3-4, 2024

March 2-3, 2024
March 2-3, 2024

April 6-7, 2024
April 6-7, 2024

May 4-5, 2024
May 4-5, 2024

June 1-2, 2024
June 1-2, 2024

July 6-7, 2024
July 6-7, 2024

August 3-4, 2024
August 3-4, 2024

September 7-8, 2024
September 7-8, 2024

October 5-6, 2024
October 5-6, 2024

November 2-3, 2024
November 2-3, 2024

December 7-8, 2024
December 7-8, 2024

On top of the above maintenance windows, 4 additional timeslots are scheduled in the following weekends (from Saturday 1:00 pm to Sunday 11:00 pm) in 2024 for coping with the increasing number of systems in operation:

February 17-18, 2024
February 17-18, 2024

April 20-21, 2024
April 20-21, 2024

October 19-20, 2024
October 19-20, 2024

November 16-17, 2024
November 16-17, 2024

During these periods, certain central IT services/systems could be closed or intermittently unavailable.  We will announce the specific services/systems affected prior to each maintenance window via e-Notice and the website – Maintenance Notices.  Departments are advised to avoid having critical events/activities that would rely heavily on the availability of central IT services during the maintenance windows.

For urgent situations, ITS may be required to carry out system maintenance/repair works outside the regular schedules.  We will notify the users concerned via the appropriate communication channels under such circumstances.

MFA

Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts