Home » IT Services News » IT Services News No. 196 (Dec 2018) » ITS Maintenance Windows 2019

ITS Maintenance Windows 2019

We carry out regular maintenance of the University’s central IT environment in the first weekend of each month, from Saturday 1:00 pm to Sunday 11:00 pm.  The monthly maintenance windows in 2019 are scheduled as follows:

  • January 5-6, 2019
  • February 2-3, 2019
  • March 2-3, 2019
  • April 6-7, 2019
  • May 4-5, 2019
  • June 1-2, 2019
  • July 6-7, 2019
  • August 3-4, 2019
  • September 7-8, 2019
  • October 5-6, 2019
  • November 2-3, 2019
  • December 7-8, 2019

During these periods, the central IT services could be interrupted.  We will announce the specific services/systems to be affected prior to each maintenance window via e-Notice and the website - https://www.its.hku.hk/maintenance/schedule.  Departments are advised to avoid having critical events/activities that would rely heavily on the availability of central IT services during the maintenance windows.

Apart from the above listed maintenance windows, ITS would also carry out maintenance works outside the regular schedules because of urgent maintenance and other needs.  Under such circumstances, we will notify the users concerned via the appropriate communication channels.

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123.

 

Victor Chan
User Services Team
Tel: 3917 5303
Email: chvchan@hku.hk