HKU Virtual Private Network (HKUVPN)
…to access the IT systems and electronic resources in the same way as if they are within the campus network. 2-factor authentication (2FA) is required for accessing HKUVPN. Configuration Procedures…
…to access the IT systems and electronic resources in the same way as if they are within the campus network. 2-factor authentication (2FA) is required for accessing HKUVPN. Configuration Procedures…
…facilities in Central Classrooms 5. Training Material on IP Telephony and Video Conferencing Services Introduction to IP Telephony and Video Conferencing Services 6. HKU Portal HKU Portal with 2FA Protection…
You have additional options for how your organization contacts you to verify your identity, based on what’s you’re trying to do. The options include: Mobile device text: Enter your mobile…
Online PIN reset is applicable for use by staff and students. For those staff and students who have already registered their alternate email address, mobile phone or secret question with…
1. Introduction The HKU Portal provides a user-friendly and easy-to-access single sign-on interface for University members to access all the centrally provided IT services including services offered under the Student…
Sign-in using the Microsoft Authenticator app, following steps in the Sign in using two-step verification or security info article. Reset your password if you’ve lost or forgotten it, from the…
Log in to your account here. To delete the phone number, select Delete on the SMS sign-in phone method tile. When prompted to confirm the action, select OK. You can’t…
Reset password via If unable to recall email account name or password Graduate using @connect.hku.hk Connect account password changes Please fill in the password reset form. Graduate using @graduate.hku.hk Graduate…
Email – ithelp@hku.hk
Hotline - 3917 0123
Mandatory for all staff accounts
Mandatory for all student accounts