How to verify whether the WiFi login issue is related to user device issue and NOT caused by user account? (I’m unable to login Wi-Fi, what could be the root cause?)
…to HKU or WiFi.HK via HKU but not eduroam, make sure you type the username in the format of ‘UID@hku.hk’ for staff or in the format of ‘UID@connect.hku.hk’ for student….