Overview
ITS Cloud is available for use by departments which offers them with a scalable and flexible on-demand HKU private cloud virtual machine (VM) hosting service.
ITS Cloud is equipped with high availability (HA) feature and is under 24x7 monitoring in a well-controlled physical environment. It comes with a user-friendly self-service portal through which departments can request for the provision of cloud VMs in different sizes and types. Departments are provided with full root/administrator privileges on the provisioned VMs who can manage the cloud resources on their own.
Each department can request for the provision of one cloud VM server with 2 virtual CPUs, 4GB memory and 100GB disk storage without additional charge via the self-service portal at https://itscloud.hku.hk.
Key Benefits
- New provision and addition of resources can be done within a day upon request approval
- Eliminate the efforts of departments in procurement and server setup
- Improved security and reliability through central management
- Optional add-on service to extend disaster recovery setup among data centres in the Main Campus and Centennial Campus
- Optional Operating System (OS) administration service and regular security updates by ITS
Pages Related To This Service
Available To
Staff and departments
Service Request and Support
- IT Help - Online Service Request
- Email - ithelp@hku.hk
- In Person - Service Desk
- Service Desk Hotline: 3917 0123