Overview
ITS provides system management services to maintain the systems running in a healthy state and to deliver the service according to agreed service level.
Features include
- Identify abnormal activities on system
- Problem diagnosis and escalation
- System software patch upgrade
Departments/faculties can make use of the system services indirectly through our hosting services.
Pages Related To This Service
Available to
All system and storage system supporting the central IT infrastructure.
Support
- IT Help - Online Service Request
- Email - ithelp@hku.hk
- In Person - Service Desk
- Service Desk Hotline: 3917 0123
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