Overview
ITS provides advice to users when they have problems in connecting their PCs to the campus network and other non-hardware problems such as PC virus infection. We also arrange on-site service for departments including hardware/software installation, trouble-shooting and PC configuration on a cost-recovery basis.
Departments please fill in CF76 "Request for Technical Support Services" for on-site service requests.
Pages Related To This Service
Available To
General consultation: Students and staff
Cost-recovery service: Departments only
Service Request and Support
- IT Help - Online Service Request
- Email - ithelp@hku.hk
- In Person - Service Desk
- Service Desk Hotline: 3917 0123