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Installation and Troubleshooting Services

Overview

ITS provides advice to users when they encounter problems in PC network connection and other non-hardware problems such as PC virus infection. We also provide on site support to departments on hardware/software installation, PC troubleshooting and configuration on a cost-recovery basis.  

Departments please fill in CF76 "Request for Technical Support Services" for on site service requests.

Pages Related To This Service

FAQ on Installation Service

Available To

General consultation: Students and staff

Cost-recovery service: Departments only

Service Request and Support