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Maintenance Notice

2015/09/05 22:00 (Saturday) - 2015/09/06 05:00 (Sunday) - Scheduled Maintenance on September 5-6, 2015

The following maintenance will be carried out on September 5 - 6, 2015 (this Saturday and Sunday) and among them, the major services to be affected include:

- Central email/calendar service for staff (HKUCC1): Saturday 10 pm - Sunday 5 am
- IP phones (phone numbers start with 3917) in Faculty of Medicine Building (FMB) : Saturday 11 pm - Sunday 3 am

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 2859 2496 after office hours.

Please refer to http://www.its.hku.hk/whats-new/20150901/maintenance-window-201509 for details.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services

2015/08/19 08:00 (Wednesday) - 2015/08/19 08:30 (Wednesday) - Maintenance of HKU Portal My eLearning tab system on 19 August, 2015 Wed (8am - 8:30am)

Dear Colleagues and Students,

There will be a planned maintenance of the My eLearning tab system in HKU Portal in the following period during which all access to the My eLearning tab by staff and students will be suspended:

Date and Time: 19 August, 2015 (Wednesday) 8am to 8:30am

If you want to access the Learning Management System Moodle during this period, you can visit http://moodle.hku.hk/login/index.php and login by choosing - User with HKU Portal account (UID only). For any enquiries, please send email to eLearningTeam@hku.hk.

Thank you very much for your kind attention and we are sorry for any inconvenience that may cause you.

Best Regards
C.P. Lau
eLearning team
ITS

2015/08/08 09:00 (Saturday) - 2015/08/09 12:00 (Sunday) - Temporary Suspension of Services Supported by Human Capital Management System (HCMS)

Dear colleagues,

To prepare for the upcoming pay adjustment for eligible staff, all functions supported by the Human Capital Management System (HCMS) under Manager Self Service (e.g. Staff Appointments, FCF) and the administrative roles (e.g. FCSC, Recruiting and Workforce Administration) available under HKU Portal will be temporarily unavailable during the following period for carrying out the necessary system work-

Service suspension period: 8 August 2015 (Saturday) 9 am to 9 August 2015 (Sunday) noon

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 2859 2496 after office hours.

We apologize for any inconvenience that may cause.

Carmen Tam

Human Capital Management Systems Team
Information Technology Services

2015/08/01 13:00 (Saturday) - 2015/08/02 22:00 (Sunday) - Scheduled Maintenance on August 1-2, 2015

The following maintenance will be carried out on August 1-2, 2015 (this Saturday and Sunday) and among them, the major services to be affected include:

- Internet connectivity at Main Campus: Saturday 1 pm - 4 pm
- IP Phone (phone number starting with 3917): Saturday 8 pm - 10 pm
- Human Capital Management System (HCMS): Sunday 6 am - 9 am
- Network and IP phone services on 3/F and 4/F of Laboratory Block, Faculty of Medicine Building: Sunday 9 am - 5pm
- Network connectivity at Cyberport campus: Sunday 1 pm - 4 pm
- Research and Conference Grant Administration System (RCGAS): Sunday 8 pm - 10 pm

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 2859 2496 after office hours.

Please refer to http://www.its.hku.hk/whats-new/20150728/maintenance-window-201508 for details.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services

2015/07/04 13:00 (Saturday) - 2015/07/05 18:00 (Sunday) - Scheduled Maintenance on July 4-5, 2015

Content:
The following maintenance will be carried out on July 4-5, 2015 (this Saturday and Sunday) and among them, the major services to be affected include:

- Student Portal and Student Information System (SIS): Saturday 2:30 pm - 8:30 pm
- HKU Portal and services using Single-Sign-On (Central Authentication Service) for authentication: Sunday 6 am - 10 am
- Applications hosting under HKU Portal and other central servers related to students, research, CEDARS, finance, estates, etc.: Sunday 8 am - 2 pm
- Network and IP phone services in 10/F Laboratory Block, Faculty of Medicine Building: Sunday 9 am - 5pm
- Network at Cyberport campus: Sunday 2 pm - 5 pm
- Internet and HKU website: Sunday 4 pm - 6 pm

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 2859 2496 after office hours.

Please refer to http://www.its.hku.hk/whats-new/20150630/maintenance-window-201507 for details.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services

2015/06/06 18:00 (Saturday) - 2015/06/07 18:00 (Sunday) - Scheduled Maintenance on June 6-7, 2015

The following maintenance will be carried out on June 6-7, 2015 (this Saturday and Sunday) and among them, the major services to be affected include:

- HKU Portal applications (majority of them) : Saturday 6pm - 2am & Sunday 10:15am - 11:45am
- Human Capital Management System (HCMS) : Sunday 6am - 2pm
- Oracle Financials and finance-related system : Sunday 10am - noon
- Student Information System (SIS) : Sunday 11am - 12:30pm
- Network & IP phone services in 2/F, William MW Mong Block, Faculty of Medicine Building : Sunday 9am - 5pm

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 2859 2496 after office hours.

Please refer to http://www.its.hku.hk/whats-new/20150601/maintenance-window-201506 for details.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services

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