What's New

• End of Support for Windows 7, Windows Server 2008 and 2008 R2 (posted on May 21, 2019)

• ITS Maintenance on May 4-5, 2019 (posted on May 1, 2019)

• Extended Opening Hours for the Chi Wah Learning Commons (posted on Apr 25, 2019)

• Closure of Chi Wah Learning Commons during Easter Holidays (posted on Apr 15, 2019)

• Windows 7 PCs Fail/Hang on Boot after the Microsoft Windows April 9, 2019 Update (posted on Apr 11, 2019)

• ITS Maintenance on Apr 6-7, 2019 (posted on Apr 2, 2019)

• Closure of Chi Wah Learning Commons during Ching Ming Festival (posted on Mar 29, 2019)

• Chatbot for University Central Operator Service Extended to Support Text Input in Traditional Chinese (posted on Mar 20, 2019)

• Closure of Chi Wah Learning Commons during HKU Foundation Day (posted on Mar 9, 2019)

• IT Services for Gaining Work Efficiency (posted on Feb 8, 2019)

• Updated Password Policy and Associated Security Measures (posted on Feb 1, 2019)

• ITS Maintenance on Feb 2-3, 2019 (posted on Jan 30, 2019)

• Closure of Chi Wah Learning Commons during Chinese New Year Holidays (posted on Jan 30, 2019)

• ITS Maintenance on Jan 5-6, 2019 (posted on Jan 3, 2019)

• Extended Opening hours for the Chi Wah Learning Commons (posted on Nov 29, 2018)

• ITS Maintenance on Dec 1-2, 2018 (posted on Nov 28, 2018)

• HKU uPrint App Accepting AlipayHK (posted on Nov 23, 2018)

• Chatbot for University Central Operator Service (posted on Nov 5, 2018)

• ITS Maintenance on Nov 3-4, 2018 (posted on Oct 30, 2018)

• Launch of the University’s Internal GDPR Website (posted on Oct 25, 2018)

• Information Security and Personal Data Protection Week 2018 (posted on Oct 22, 2018)

• Database and Application Servers Upgrade on October 28, 2018 Affecting HKU Portal Applications (posted on Oct 22, 2018)

• ITS Maintenance on Oct 7, 2018 (posted on Oct 3, 2018)

• SMARTER@HKU IT Developments (posted on Sept 21, 2018)

• Digital Literacy Lab open house (posted on Sept 18, 2018)

• Do NOT disclose your HKU Portal UID and PIN at unknown websites (posted on Sept 18, 2018)

• Turnitin Assignment System Maintenance on 22 Sep 2018 Sat (11pm–7:30am) (posted on Sept 14, 2018)

• Maintenance of 2-Factor Authentication Registration Service (posted on Sept 12, 2018)

• [REMINDER] ITS Orientation for New Staff and Students (posted on Sept 3, 2018)

• Summer Updates to Teaching and Learning Environments (posted on Sept 1, 2018)

• IT Services News Issue No. 194 Now Online and Training News (posted on Aug 29, 2018)

• ITS Maintenance on Aug 4-5, 2018 (posted on Aug 1, 2018)

• ITS Maintenance on Jul 7-8, 2018 (posted on Jul 3, 2018)

• ITS Maintenance on Jun 3, 2018 (posted on May 30, 2018)

• ITS Maintenance on May 5-6, 2018 (posted on May 2, 2018)

• Seminar by NSCC-GZ: Design and Implementation for Convergence of HPC and Bigdata on Tianhe2 (posted on Apr 12, 2018)

• Auto-updated Mailing Lists (AML) Support for Intra-Departmental Communication (posted on Mar 21, 2018)

• Database upgrade on March 25, 2018 Sunday (posted on Mar 21, 2018)

• ITS Maintenance on Feb 3-4, 2018 (posted on Jan 31, 2018)

• ITS Maintenance on Jan 6-7, 2018 (posted on Jan 3, 2018)

• ITS Annual Report 2016-2017 Accessible Online (posted on Dec 21, 2017)

• New eForms for Online Applications of Central IT Services/Facilities (posted on Nov 30, 2017)

• ITS Maintenance on Dec 3, 2017 (posted on Nov 28, 2017)

• Information Security and Personal Data Protection Awareness Week 2017 (posted on Nov 06, 2017)

• ITS Maintenance on Nov 4-5, 2017 (posted on Oct 31, 2017)

• New Tender for Adobe Site Licenses (posted on Oct 23, 2017)

• ITS Maintenance on Oct 7-8, 2017 (posted on Oct 4, 2017)

• ITS Maintenance on Sep 3, 2017 (posted on Aug 30, 2017)

• Price Reduction on Printing Service Supported by ITS and Universities Libraries (posted on Aug 24, 2017)

• Updates on Information Security and Data Management Policy Implementation (posted on Aug 24, 2017)

• ITS Maintenance on Aug 5-6, 2017 (posted on Aug 3, 2017)

• ITS Maintenance on June 3-4, 2017 (posted on May 31, 2017)

• About WannaCrypt Ransomware Attacks - an Update (posted on May 16, 2017)

• About WannaCrypt Ransomware Attacks (posted on May 14, 2017)

• ITS Maintenance on May 5-6, 2017 (posted on May 2, 2017)

• ITS Maintenance on Apr 1-2, 2017 (posted on Mar 28, 2017)

• ITS Video Channel on YouTube (posted on Mar 23, 2017)

• ITS Maintenance on Mar 5, 2017 (posted on Feb 28, 2017)

• ITS Related Mobile Applications (posted on Feb 15, 2017)

• Information Rights Management (IRM) Service for Staff Email (posted on Feb 15, 2017)

• ITS Maintenance on Feb 4-5, 2017 (posted on Jan 27, 2017)

• ITS Maintenance on Jan 7-8, 2017 (posted on Jan 3, 2017)

• End of Support for Windows Vista on April 11, 2017 (posted on Dec 2, 2016)

• ITS Maintenance on Dec 3-4, 2016 (posted on Nov 29, 2016)

• Teaching and learning showcase exhibition and seminar on 8-10 Nov 2016 (posted on Nov 8, 2016)

• Information Security (“IS”) Awareness Exhibition and Week (7-11 Nov 2016) (posted on Nov 7, 2016)

• 2FA (2-Factor Authentication) Protection for HKU Portal (posted on Nov 2, 2016)

• ITS Maintenance on Nov 5-6, 2016 (posted on Nov 1, 2016)

• Training Workshops on Using the Central Email and Calendar System (HKUCC1) on Microsoft Exchange 2013 (posted on Oct 31, 2016)

• Trainings on Web Accessibility (posted on Oct 28, 2016)

• New Arrangement for SIS Helpdesk (posted on Sep 29, 2016)

• ITS Maintenance on Oct 1-2, 2016 (posted on Sep 27, 2016)

• Training Workshops on Using the Central Email and Calendar System (HKUCC1) on Microsoft Exchange 2013 (posted on Aug 30, 2016)

• ITS Maintenance on Sep 3-4, 2016 (posted on Aug 29, 2016)

• ITS Events Mobile App Available for Download (posted on Aug 26, 2016)

• Incident affecting access to hku.hk websites from outside HKU network (posted on Aug 9, 2016)

• ITS Maintenance on Aug 6-7, 2016 (posted on Aug 2, 2016)

• ITS Maintenance on July 2-3, 2016 (posted on June 28, 2016)

• Training Workshops on Using the Central Email and Calendar System (HKUCC1) on Microsoft Exchange 2013 (posted on June 1, 2016)

• ITS Maintenance on June 4-5, 2016 (posted on May 31, 2016)

• Relocation of ITS Service Desk (posted on May 25, 2016)

• ITS Maintenance on May 7-8, 2016 (posted on May 3, 2016)

• ITS Won Triple Gold Award in Web Accessibility Recognition Scheme 2016 (posted on Apr 20, 2016)

• Scheduled Maintenance on April 2-3, 2016 (posted on Mar 29, 2016)

• Beware of Ransomware (posted on Mar 24, 2016)

• Scheduled Maintenance on March 5-6, 2016 (posted on Mar 1, 2016)

• Suspension of email service for some HKUCC1 accounts 6:30pm-7:30pm 22 Feb 2016 (posted on Feb 22, 2016)

• Scheduled Maintenance on February 6-7, 2016 (posted on Feb 2, 2016)

• New website of Learning Environment Services (LES) (posted on Feb 2, 2016)

• Implementation of Two-Factor Authentication (2FA) for HKUVPN Service Starting from 4 January 2016 (posted on Dec 29, 2015)

• Scheduled Maintenance on January 2-3, 2016 (posted on Dec 29, 2015)

• Closure of Chi Wah Learning Commons on New Year's Eve (1pm) and the First Day of January (posted on Dec 29, 2015)

• Closure of Chi Wah Learning Commons during Christmas Holidays (posted on Dec 17, 2015)

• Scheduled Maintenance on December 5 - 6, 2015 (posted on Dec 1, 2015)

• Chi Wah Learning Commons Extended Opening Hours (December 1-23, 2015)

• Scheduled Maintenance on November 7 - 8, 2015 (posted on Nov 3, 2015)

• New eNotices System (posted on Oct 29, 2015)

• Information Security Awareness Contest: Test your knowledge to win a great prize! (posted on Oct 29, 2015)

• Scheduled Maintenance on October 3 - 4, 2015 (posted on Sep 29, 2015)

• Phase out of WiFi SSID "CCWLAN" after September 30, 2015 (posted on Sep 17, 2015)

• Scheduled Maintenance on September 5-6, 2015 (posted on Sep 1, 2015)

• Microsoft Windows 10 Released on 29 July 2015 (posted on Aug 4, 2015)

• Scheduled Maintenance on August 1-2, 2015 (posted on Jul 28, 2015)

• Scheduled Maintenance on July 4-5, 2015 (posted on Jun 30, 2015)

• Scheduled Maintenance on June 6-7, 2015 (posted on Jun 01, 2015)

• Extend HKU Portal PIN Length for Security Enhancement (posted on May 6, 2015)

• Scheduled Maintenance on May 2-3, 2015 (posted on Apr 28, 2015)

• Scheduled Maintenance on April 4-5, 2015 (posted on Mar 27, 2015)

• Scheduled Maintenance on March 7-8, 2015 (Mar 02, 2015)

• Closure of Chi Wah Learning Commons during Chinese New Year Holidays (Feb 09, 2015)

• Scheduled Maintenance on February 7-8, 2015 (Feb 02, 2015)

• Scheduled Maintenance on January 3-4, 2015 (Dec 30, 2014)

• 2014 ITS Project Update Briefings (Dec 5, 2014)

• Scheduled Maintenance on December 6-7, 2014 (Dec 3, 2014)

• End of Life of Windows Server 2003 (Dec 2, 2014)

• Chi Wah Learning Commons – Extended Opening Hours (Dec 1 – Dec 20) (Nov 28, 2014)

• Information Security Awareness Week 2014/15 on November 24-28, 2014 (Nov 21, 2014)

• Invitation to the 2014 ITS Project Update Briefings (Nov 20, 2014)

• Rename of “HKU Open WiFi” Service to “Wi-Fi.HK via HKU” on 1 Dec 2014 (Nov 19, 2014)

• Seminars on Web Accessibility on November 10 and November 17 (Oct 28, 2014)

• Teaching and Learning Seminar and Showcase Exhibition (Oct 15, 2014)

• New Opening Hours of Chi Wah Learning Commons and The Oval (August 23, 2014)

• Human Capital Management System (HCMS) - New Helpdesk Arrangement (July 25, 2014)

• New Phone Number of ITS Service Desk and Change in Speed Dial Number of University Operator (June 24, 2014)

• Opening hours of Chi Wah Learning Commons - June 16 - July 27, 2014 (June 12, 2014)

• Data Leakage Prevention Project Website (April 25, 2014)

• Chi Wah Learning Commons – Extended Opening Hours (May 2- May 26) (April 24, 2014)

• Closure of Chi Wah Learning Commons During Easter Holidays (April 16, 2014)

• HKU wins five Gold Awards in government Web Accessibility Recognition Scheme (April 14, 2014)

• End of Support for Windows XP and Office 2003 after 8 April 2014

• University Information Security Awareness Week 2013/14 (March 7, 2014)

• Invitation to participate in a survey on Student Use of Technology in HKU (March 3, 2014)

• Teaching & Learning Showcase (February 11-12, 2014)

• Closure of Chi Wah Learning Commons during Chinese New Year Holidays (January 23, 2014)

• Permanent Closure of PC Laboratories in Run Run Shaw Building and Relocation of ITS Service Desk (December 03, 2013)

• ITS Project Update Sessions in November 2013 (December 03, 2013)

• uPrint Service for personal computers and iOS devices (iPhone or iPad) (November 28, 2013)

• Teaching Space Utilisation Survey – 11-15 November 2013 (November 11, 2013)

• Invitation to ITS Project Update Sessions in November 2013 (October 30, 2013)

• uPrint Service for personal computers (September 18, 2013)

• ITS Orientation Seminars for New staff and students (August 5, 2013)

• Updates on the Lecture Capture Solution "Panopto" (June 28, 2013)

• Permanent closure of PC laboratories on the first floor of Old Library Building
  June 20, 2013

• Results of the IT Services User Survey 2012-2013
  April 29, 2013

• Introduction to a Lecture Capture Solution in Classrooms based on Panopto
  April 29, 2013

• Information Security Awareness Exhibition and Seminar
  March 18-22, 2013

• New Online Staff Communication Directory for HKU Staff
  February 28, 2013

• Octopus Talk and Exhibition
  February 22, 2013

• Commencement of Advisory Services for Students at the Chi Wah Learning Commons (智華館)
  October 15, 2012

• Information Technology Services (資訊科技服務) is our New Name
  October 12, 2012

• Opening of the Second Floor of Chi Wah Learning Commons (智華館)
  October 9, 2012

• Opening of the Chi Wah Learning Commons (智華館)
  September 14, 2012
   
• AV/IT Facilities in New Central Classrooms and Lecture Theatres 
  September 13, 2012
   
• Learning Environment Service
   
• Learning Management System -  Moodle 

• Training News
   
• Orientation Courses
  14, 19, 21, 22 September,  2012

 

• Printer-friendly version