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ITS Maintenance on Mar 3-4, 2018


The following maintenance work will be carried out on Mar 3-4, 2018 (this Saturday and Sunday) and the major services to be affected include:

  1. Network services in Sassoon Road campus: Saturday 6:00 pm - 8:00 pm; and
  2. uPrint service: Sunday 8:00 am - noon.

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 3917 2496 after office hours.

The details of all maintenance works are shown below:



Maintenance on

Service to be affected

Mar 3, 2018

6:00 pm - 8:00 pm

Devices supporting the network services in Sassoon Road Campus

There will be three 1-minute interruptions to the network services in Sassoon Road campus.

Mar 3-4, 2018

11:00 pm (Mar 3) - 1:00 am (Mar 4)

Upgrading the function for generating PDF file in certain systems

The function for generating PDF file in the following systems will be suspended during the maintenance period:

- Performance Review and Staff Development (PRSD) System

- Career Opportunities webpage (jobs.hku.hk)

- Outside Practice Management System

Mar 4, 2018

Midnight - 8:00 am

Server supporting Tenure & Promotion Tracking system (TPTS)

All TPTS functions will be suspended.

8:00 am - noon

uPrint server for patch update

uPrint service will be suspended.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services


Scheduled maintenance messages are shown at http://www.its.hku.hk/sysmt.
Messages about current service suspension, if any, are shown at the "Service Suspension" section of ITS homepage http://www.its.hku.hk and at the HKU App => Staff Corner or Student Corner => Service Suspension.