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ITS Maintenance on Feb 6-7, 2021

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The following maintenance works will be carried out on February 6-7, 2021 (Saturday and Sunday)

Details of the maintenance works are tabulated below and please do not access these services during the affected periods:

Date

Time

Maintenance on

Service to be affected

February 6, 2021 (Sat)

2:00 pm – 6:00 pm

WiFi equipment for firmware upgrade

WiFi service will experience several intermittent service interruptions, each within 1 minute, during the maintenance period.

February 7, 2021 (Sun)

6:00 am – 11:00 am

HKU Portal for Staff and  Human Capital Management System (HCMS)

Access to the following services will be temporarily unavailable:

1.HKU Portal (for staff)

2.HCMS services including Employee Self Service (ESS)/Manager Self Service (MSS) of appointments, personnel, benefits, leave, training, payroll and Financial Clearance and Staff Commitment (FCSC)

3:00 pm – 8:00 pm

HKU Convene Paperless Meeting System for system patching

HKU Convene Paperless Meeting System will be suspended.

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 3917 2496 after office hours.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services

Note:

Scheduled maintenance messages are shown at http://www.its.hku.hk/sysmt.
Messages about current service suspension, if any, are shown at the "Service Suspension" section of ITS homepage http://www.its.hku.hk/ and at the HKU App => Staff Corner or Student Corner => Service Suspension.