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ITS Maintenance on Feb 20-21, 2021

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The following maintenance work will be carried out on Feb 20-21, 2020 (Saturday and Sunday):

Date

Time

Maintenance on

Service to be affected

Feb 21, 2020 (Sun)

6:00 am – 9:00 am

Disk migration of the HKUAP/UISDBM systems 

There will be two 10-minute service interruptions in accessing the HKU Portal applications (applications under Student Information System and Human Capital Management System will NOT be affected).

8:00 am – noon

e-Portfolio System for OS patch update

The e-Portfolio System will experience a 15-minute service interruption. 

8:00 am – noon

License server hosting the SPSS software for upgrade

Users using SPSS may need to restart the SPSS client installed on their PCs in order to get the license from the new license server.

 

For enquiries, please contact our Service Desk at ithelp@hku.hk or 3917 0123 during office hours; and call our Computer Room at 3917 2496 after office hours.

We apologize for any inconvenience that may cause.

K C Chang
Systems Team
Information Technology Services

Note:

Scheduled maintenance messages are shown at http://www.its.hku.hk/sysmt.
Messages about current service suspension, if any, are shown at the "Service Suspension" section of ITS homepage http://www.its.hku.hk/ and at the HKU App => Staff Corner or Student Corner => Service Suspension.