How to print a PDF file?
It is advised not to print PDF files directly from a web browser because the file loading time can be long. To print a PDF file, please do the following: 1. Save the PDF file to your PC. 2. Open the file using Adobe Reader. 3. Print the file by selecting the menu “File” and […]
How to do photocopying using the uPrint service?
Login by tapping your HKU Student Registration Card/Staff Card or Library Card (for non-HKU members) at the designated area of the printer. If you don’t have the card mentioned in point 1, press the “Log In/Out” button on the printer. Type your HKU Portal UID/Library card no. and click “Next“. Then type your PIN and click “Enter“. Select “Copying”. Select the […]
How to print using the uPrint service?
uPrint is a print anywhere service. For print jobs submitted via the print queue “uPrint BW”, users can collect from any black and white uPrint printers. For print jobs submitted via the print queue “uPrint Color”, please collect from any uPrint color printer. Please click here for the uPrint printer locations. Below are the 3 ways to […]
Procedures to Activate Microsoft Azure for Students
Prerequisite An Microsoft account is necessary for registering and using the Microsoft Azure for Students. You can use your @connect.hku.hk email account to login and register for Microsoft Azure for Students. Registration Go to https://azure.microsoft.com/free/students/. Click Activate now. You will be redirected to Microsoft account sign in page. Enter your username (in format of HKUPortalUID@connect.hku.hk and HKU Portal PIN. […]
User Guide on VPC Setup
Connecting your VPC Box How to login VPC after VPC is turned on How to unlock VPC at screensaver mode How to sign out off your VPC Connecting your VPC Box Plug in the power cable and connect it to the power supply. Plug in the video cable to Display Port 1. Plug in the […]
Check IP address
For Windows 10 Click Search under the taskbar to open the search menu. Type cmd and click Command Prompt. Type ipconfig /all and press the Enter key. Under the Ethernet adapter Ethernet section, if DHCP Enabled is Yes, mark your IP address as DHCP; if DHCP Enabled is No, look for IPv4 Address.
You receive a “ is locked for editing by ‘another user'” message when you try to modify a document in Windows SharePoint Services even though you are the user who previously opened the document
SYMPTOMS Consider the following scenario. In Microsoft Windows SharePoint Services, you connect to a document library. Then, you click Edit in ProgramName to open and modify a document in the document library. The document opens in the program as expected. However, an issue occurs and the program unexpectedly quits or crashes. After the program quits, you connect to […]
User guide on ServiceNow Mobile App
Installation of ServiceNow Mobile App Use of ServiceNow Mobile App Create Incident Knowledge My Incidents Quick Search Filtering Rules Configure Favorite on Homepage View Incidents Detail Attach file to Incident Enter Additional Comment My Assessments & Surveys 1. Installation of ServiceNow Mobile App Search “servicenow”, and then select and install the ServiceNow app. After installation, […]
For General User – How to access the SharePoint page?
To access a SharePoint site, your account must at least be added into the default ” Visitors” group of the site and your PC has to connect to HKU network on campus or via HKUVPN. Open an Internet browser. Input your SharePoint root site’s URL. https://.workspace.hku.hk/ or https://.workspace.hku.hk/sites// if you have subsite under the root site. If you don’t know […]
How to purchase printing units for using uPrint service via Add Value Machine (AVM)?
Users can purchase printing units using their Octopus cards at any uPrint Add Value Machines (AVM) available in the Chi Wah Learning Commons, Faculty of Medicine (Faculty Learning Commons) and the Libraries. Video Tutorial on How to purchase printing units for using uPrint service via Add Value Machine (AVM)? Tap “Using HKU Student/Staff Card or […]