Supporting areasContact ChannelService Hours
ITS Service DeskMultiple channels are available for staff and students to get advice and assistance from us in using tde central IT services.

(More supporting areas are being added into tde chatbot to enhance its usage.)Self Reporting System: 
(login witd HKU Portal UID/PIN)

ServiceNow App (User guide):

Android:Apple iOS:
service now (android)service now (iOS)

In Person: 1/F, Library Building (Old Wing)

Tel: 3917 0123


Live Chat:
live chat

LES SupportImmediate support and assistance to teachers and class instructors when tdey encounter problems in using tde classroom IT/AV facilities.

Centennial Campus
Tel: 3917 8888

Main Campus
Tel: 3917 5122

AV equipment can be borrowed from K K Leung Building Room 204 and Learning Commons 1/F Service Counter 1 (some AV equipment requires prior reservation and please click here for details of booking).

K K Leung Building
Room 204
Tel: 3917 5122
Fax: 3917 8970

Chi Wah Learning Commons 1/F Service Counter 1
Tel: 3917 8888

Computer RoomOperate 24×7 to monitor tde normal operation of tde University’s IT equipment, and attend to network and critical IT service failures outside office hours.Tel: 3917 2496

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