News » Information Technology Services

The ITS Survey 2025–2026 is now open. All staff and students are invited to complete the survey and share their views with ITS. Your feedback is valuable and will help enhance IT services and user support. https://hku.au1.qualtrics.com/jfe/form/SV_0qaxwRWmSqSVcTY Each staff participant who successfully completes the survey will receive one lucky draw chance for a chance to win a 1-year Microsoft 365 Copilot license. Each student participant who successfully completes the survey will receive 100 units of uPrint quota. Each participant may submit the survey once only. Each staff participant is entitled to one lucky draw chance only, and each student participant is entitled to 100 units of uPrint quota once only. In the case of duplicate submissions, only one submission will be counted. In the event of any dispute arising from or in connection with the Lucky Draw or free 100 units quota reward, HKU ITS's decision shall be final and conclusive.

Invitation to Complete the ITS Survey 2025–2026

30 April 2026

Key Findings of Survey on HKU Communication Services

Key Findings of Survey on HKU Communication Services

28 April 2026

banner of Release of GPT-5.5 and GPT Image 2 on HKU ChatGPT, HKU DALL·E, and HKU ITS Developer Portal

Release of GPT-5.5 and GPT Image 2 on HKU ChatGPT, HKU DALL·E, and HKU ITS Developer Portal

28 April 2026

Event management system new feature

HKU Event Management System (HKUEMS): New Enhancements for Registrants and Event Managers

24 March 2026

chatgpt banner generic

More AI Models on HKU ChatGPT and HKU DALL·E, and APIs are Now Available to Students

17 March 2026

LabArchive icon

LabArchives Laboratory Notebook Cloud Platform available to HKU research groups 

9 March 2026

communication channel survey

Your opinion matters, share your thoughts by completing the survey about HKU communication channels

9 March 2026

mobile mail app version below 16.1 will no longer support after march 2026

Mobile Mail App EAS version below 16.1 will no longer support after March 2026

23 February 2026

staff UID not allow to change

Update on Staff UID Change Policy

29 January 2026

Facial Identity (Face ID) Access for HKU Main Library and Chi Wah Learning Commons

Facial Identity Access for HKU Main Library and Chi Wah Learning Commons

19 January 2026

Microsoft M365 new storage policies for HKU departments

Microsoft M365 new storage arrangements at HKU departments

16 January 2026

Campus Network Segmentation and Wide Remote Access Policy

Campus Network Segmentation and Campus Wide Remote Access Policy

15 December 2025

Service Update: Introducing GPT-5.1, Google Gemini 2.5 and Nano Banana

Service Update: Introducing GPT-5.1, Google Gemini 2.5 and Nano Banana

3 December 2025

Copilot M365 License Promotion

M365 Copilot License Promotion for Staff Account

1 December 2025

Teams Voice Adoption and Retirement of Legacy Staff Phone Systems

Teams Voice adoption and Retirement of Legacy Staff Phone Systems

28 November 2025

Official Launch: HKU Portal for Students

Official Launch: HKU Portal for Students (17 November 2025)

10 November 2025

HKU Connect alumni email accounts will be migrated to the Graduate M365 platform

5 November 2025

Transition from Classic to Revamped HKU Portal: Pilot Run

Transition from Classic to Revamped HKU Portal: Pilot Run

27 October 2025

using computer in security way

2025 Awareness Week – AI in Personal Data Protection & Cybersecurity

13 October 2025

HKU Graduate Linux email accounts transition to M365 Exchange Online (EXO) platform

HKU Graduate Linux accounts transition to M365 Exchange Online (EXO) platform and the way to activate Graduate Email account on EXO platform

29 September 2025

UAT Student Portal

Invitation for UAT of HKU Portal for Students

19 September 2025

DMARC Policy

Enforcement of DMARC Protocol

11 September 2025

staff failed to remote desktop from home

Campus Wide Remote Access Policy

11 September 2025

hku chatgpt-5 new version

Service Update: Introducing GPT-5 and New DALL-E Model

29 August 2025

Student portal account’s change UID feature transitions to Email Alias

Student portal account’s change UID feature transitions to Email Alias

5 August 2025

Integration of Attendance@HKU App into HKU App

Integration of Attendance@HKU App into HKU App

17 July 2025

Migration of on-premises SharePoint 2016 to SharePoint Online

Migration of on-premises SharePoint 2016 to SharePoint Online

8 July 2025

Microsoft 365 Service Storage Policy Update

Updates on new M365 storage policy for students

24 June 2025

windows 10 End-of-support

Windows 10 End-of-support

23 June 2025

Attendance@HKU Administrator Training banner

Attendance@HKU Administrator Training Session – Register Now!

11 June 2025

chatgrpt 4.1

Updates on new GPT models

3 June 2025

panopto

Migrating Panopto On-premises to Panopto Cloud Platform

28 April 2025