Windows 10 End-of-support

Microsoft announced that Windows 10 end of support on October 14, 2025, after that operating systems running on Windows 10 will no longer receive new security updates, non-security hotfixes, free or paid assisted support options, or online technical content updates from Microsoft. Please visit following Microsoft’s webpage for more details: https://learn.microsoft.com/en-us/lifecycle/products/windows-10-enterprise-and-education Expired OS systems give […]
Attendance@HKU Administrator Training Session – Register Now!

ITS will be organizing online training sessions exclusively for administrative users of the Attendance@HKU system on 25 June 2025. Attendance@HKU is used at HKU to record attendance at classes and events by students, university staff, and guests. As an administrator, you have access to system features such as event maintenance, real-time dashboards, attendance records, and […]
Updates on new GPT models

To maintain your access to the latest large language models (LLMs), ITS will release new OpenAI models on the HKU ChatGPT web app https://chatgpt.hku.hk today on 3 June 2025. These models are GPT-4.1, GPT-4.1-mini, GPT-4.1-nano, and a new reasoning model, o4-mini. At the same time, ChatGPT-3.5, GPT-4, and GPT-4o models are retired. Additionally, following a two-month […]
Migrating Panopto On-premises to Panopto Cloud Platform

Information Technology Services (ITS) is planning to migrate from the current Panopto On-premises setup (https://lecturecapture.hku.hk) to the Panopto Cloud in January 2026. This transition will maintain consistent user experience while offering enhanced system scalability. Additionally, the Panopto Cloud platform introduces the new Access AI features (https://www.panopto.com/product-add-ons/access-ai/). Schedule of migration Video data will be migrated from […]