SmartDraw for staff and student

  1. Introduction
  2. Who are eligible to use
  3. Comparison between SmartDraw Cloud and Desktop edition
  4. User Guide
  5. Support

1. Introduction

A campus license on SmartDraw is arranged for use by HKU staff and students. This is a software product developed by SmartDraw Software, LLC for capturing and presenting information as diagrams or charts (click here for the detailed functionalities).  It provides more than 70 different types of diagrams and thousands of templates. Users can import/export diagrams/templates in Microsoft Visio format. It integrates easily with other commonly used tools such as exporting diagrams directly to Microsoft Word, Excel, PowerPoint, etc.

SmartDraw has two versions: 1) Cloud edition; 2) a downloadable edition for Windows desktop (Windows 10/8). The Cloud and desktop versions are completely integrated and users can store, share, and edit files online and move seamlessly between the two versions.

The use of this software is governed by the End User License Agreements of SmartDraw Software, LLC (Cloud edition, Windows desktop edition) and it is subject to annual renewal. ITS reserves the right to terminate any user’s access to SmartDraw at any time.

2. Who are eligible to use?

HKU staff and students holding an active HKU Portal account for staff and students are eligible to use SmartDraw. University staff can use this software for work-related purpose while students are eligible to use it for their work related to University studies. They are required to uninstall the software from their personal machines when they leave or graduate from HKU.

3. Comparison between SmartDraw Cloud and Desktop edition

  Desktop edition Cloud edition
CAD & Drafting
Cause & Effect
Charts & Graphs
Decision Trees
Emergency & Evacuation
Floor Plans - Commercial
Floor Plans - Residential
Create Sub-Process in "one-click"

Create Sub-Process manually
Other Flowchart Template:
Value Stream Mapping

View Options and Quick Action
Buttons for Adding Electronic Flow Lines
Flyers & Certificates
Gantt Charts & Project Mgt
Access to Timeline and Assignment Views
Landscape Design
Legal & Government
Mind Maps
Network Design
Org Charts Import Excel to generate Org Chart with
additional options during import
Import Excel to generate Org Chart
Retail & Planograms
Schedules & Calendars
Science & Education
Software Design
Strategic Planning
Access to Automated Timelines and
Simple Timelines

Simple Timelines Only
Export to MS Office
Paste Special enables use to double-click
the image in MS Office resulting in the
original SmartDraw .sdr file opening
Export to PowerPoint
Automatic sequencing and Presentation Builder
Visio Import & Export
SmartDraw .sdr File Import
AutoCAD Import
Import DXF (Drawing eXchange Format)
SharePoint Integration
Trello Integration
Gantt Charts
3rd Party Integration: Google Drive,
Dropbox, Microsoft OneDrive, Box
Export diagram to PDF with Active Hyperlinks

Active Hyperlinks in the diagram
Google Translate Integration
Visualization of Data
Shape Data
Create Custom Symbols &
Custom Libraries

Advanced Customization Capabilities

Customize Name and Theme Color Only
Import Visio Stencil

4. User Guide

5. Support

5.1. Support from SmartDraw

Users can visit SmartDraw website to submit an enquiry or email them at

5.2. Support from IT Services

Users can contact ITS Service Desk at or 3917 0123.