User Guide on SmartDraw

Install SmartDraw Desktop Edition on Windows 10/8

  1. Download and run the installation package to start the installation.

    Staff
    Student

  2. Click Next to proceed.
  3. smartdraw 01
  4. Click Next to proceed.
  5. smartdraw 02
  6. Read and accept the terms in the End-User License Agreement, click Next to proceed.
  7. smartdraw 03
  8. Click Next to proceed.
  9. smartdraw 04
  10. Click Install to proceed.
  11. smartdraw 05
  12. Wait for the installation to take place.
  13. smartdraw 06
  14. Click Yes to proceed.
  15. smartdraw 07
  16. The installation will start.
  17. smartdraw 08
  18. Click Yes to proceed. Otherwise click No if you do not wish to install novaPDF (a PDF printer) bundled with SmartDraw and proceed to step 12.
  19. smartdraw 09
  20. Click Yes to proceed.
  21. smartdraw 10
  22. Click Finish to complete the installation.
  23. smartdraw 11
  24. Launch SmartDraw desktop version
  25. smartdraw 12

Uninstall SmartDraw Desktop Edition from Windows 10/8

  1. Go to Control Panel.
     
  2. Select Programs Programs and Features.
     
  3. Select SmartDraw 2020 form the program list and click Uninstall.
     
  4. Follow the instructions to uninstall the program.

Access to SmartDraw Cloud

  1. Go to https://login.microsoftonline.com.
  2. Enter your username and click Next to proceed.  You will be redirected to another login page – Microsoft Office 365 for Staff/Students.
    UserUsername Password
    StaffPortalUID@hku.hkPortal PIN
    StudentsPortalUID@connect.hku.hkPortal PIN
  3. Enter your HKU Portal PIN and click Sign in to proceed.
    NOTE: The login page for staff and students are different.  The following is an illustration of the login page for students.
  4. smartdraw 13
  5. Click “Explore all your apps” to proceed.
  6. smartdraw 14
  7. Click the application “SmartDraw” to launch the SmartDraw Cloud edition.
  8. smartdraw 15
  9. You will be signed in and you can start using SmartDraw Cloud.
  10. smartdraw 16

Support

1. Support from SmartDraw

Users can visit the SmartDraw website https://www.smartdraw.com/support/ to submit an enquiry or email them at support@smartdraw.com.

2. Support from IT Services

Users can contact ITS Service Desk at ithelp@hku.hk or 3917 0123.

0
0

Latest News