User Guide on SmartDraw

Install SmartDraw Desktop Edition on Windows 10/8

  1. Download and run the installation package to start the installation.


  2. Click Next to proceed.
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  4. Click Next to proceed.
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  6. Read and accept the terms in the End-User License Agreement, click Next to proceed.
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  8. Click Next to proceed.
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  10. Click Install to proceed.
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  12. Wait for the installation to take place.
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  14. Click Yes to proceed.
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  16. The installation will start.
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  18. Click Yes to proceed. Otherwise click No if you do not wish to install novaPDF (a PDF printer) bundled with SmartDraw and proceed to step 12.
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  20. Click Yes to proceed.
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  22. Click Finish to complete the installation.
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  24. Launch SmartDraw desktop version
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Uninstall SmartDraw Desktop Edition from Windows 10/8

  1. Go to Control Panel.
  2. Select Programs Programs and Features.
  3. Select SmartDraw 2020 form the program list and click Uninstall.
  4. Follow the instructions to uninstall the program.

Access to SmartDraw Cloud

  1. Go to
  2. Enter your username and click Next to proceed.  You will be redirected to another login page – Microsoft Office 365 for Staff/Students.
    User Username  Password
    Staff Portal PIN
    Students Portal PIN
  3. Enter your HKU Portal PIN and click Sign in to proceed.
    NOTE: The login page for staff and students are different.  The following is an illustration of the login page for students.
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  5. Click “Explore all your apps” to proceed.
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  7. Click the application “SmartDraw” to launch the SmartDraw Cloud edition.
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  9. You will be signed in and you can start using SmartDraw Cloud.
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1. Support from SmartDraw

Users can visit the SmartDraw website to submit an enquiry or email them at

2. Support from IT Services

Users can contact ITS Service Desk at or 3917 0123.