User Guide on Using HKU uPrint App

Quick Links

Introduction

HKU uPrint app provides a quick and easy way for staff and students to purchase printing units via different mobile payment methods. Users can also check their printing units balance and purchase history through the app.

NOTE: uPrint App supports Visa and Master card ONLY.

Installation procedures

  1. Search for “HKU uPrint” under App Store or Google Play.  Select and install the HKU uPrint app.
  2. After installation, open the HKU uPrint app.

Login

  1. Press the menu icon at the top right hand corner.
  2. uprint_app_01
  3. Under the menu, select Login.
  4. uprint_app_02
  5. Enter your HKU Portal UID and PIN. Then click Login.
  6. uPrint_app_03  
  7. After login, your account name will be shown.
  8. uPrint_app_04

Check purchase history

  1. Press the menu icon at the top right hand corner.
  2. uprint_app_01
  3. Under the menu, select Purchase History.
  4. uprint_app_06
  5. You can view the Purchase History of purchase transactions made through the HKU uPrint app.
  6. uprint_app_07

Check printing units balance

  1. Press the menu icon at the top right hand corner.
  2. uprint_app_01
  3. Under the menu, select Printing Units Balance.
  4. uPrint_quota_06
  5. The current printing units balance will be shown.
  6. uPrint_quota_07

App settings

  1. Press the menu icon at the top right hand corner.
  2. uprint_app_01
  3. Under the menu, select Settings.
  4. uprint_app_09
  5. Under the Settings page, you can change the font size and color contrast of the app.
  6. uprint_app_10

Logout

  1. Press the menu icon at the top right hand corner.
  2. uprint_app_01
  3. Under the menu, select Logout.
  4. uprint_app_11
1
8

MFA

Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts