Can the tenant change the flat SSID or password?
The flat SSID cannot be changed. The flat password can be changed by submitting request to ithelp@hku.hk. The new password will be effective by around
The flat SSID cannot be changed. The flat password can be changed by submitting request to ithelp@hku.hk. The new password will be effective by around
As all mobile devices in flat can connect internet via HKU network devices, in general, it is not necessary to keep other Wi-Fi services provided
The HKU Wi-Fi services installation work will not have any impact on the network cables provided by the existing outside broadband services provider, but some
A unique SSID and password of each flat’s Wi-Fi services will be provided to the tenant, the tenant can share them to any members in
Similar to the setup for the mobile device connected to the other Wi-Fi network, only simple steps for choosing the flat SSID with password are
There is no data suage limitation for using HKU Wi-Fi network. The network bandwidth for each flat is 1Gbps.
A unique SSID and password for the flat’s Wi-Fi will be provided to the tenant immediately after the work is completed on the installation day.
After installation, the HKU Wi-Fi signal will cover most part of the flat including the living rooms, dining rooms, bedrooms, and study rooms.
Noisy work for installing conduit will be required.
The installation work in each flat will require around 3 ~ 4 hours.
Email – ithelp@hku.hk
Hotline - 3917 0123
Mandatory for all staff accounts
Mandatory for all student accounts